The Impact of Artificial Intelligence on Casino Operations
admin2025-03-25T10:08:18-04:00Artificial Intelligence (AI) is revolutionizing the casino field by optimizing operations and improving customer encounters. In 2023, the Hard Rock Hotel & Casino in Atlantic City executed AI-driven analytics to optimize game selections and enhance player engagement. This initiative resulted in a 15% growth in customer happiness, according to a study by the New Jersey Division of Gaming Enforcement. One notable advocate for AI in gambling is Dr. David G. Schwartz, a gambling historian and the leader of the Center for Gaming Research at UNLV. His insights into the incorporation of tech in casinos can be discovered on his Twitter profile. [...]